Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Moroccan Area Rugs ?

We Offer To our Customers Free Shipping all Over the World .

Which payment methods are accepted in the Moroccan Area Rugs Shop?

We Accept Paypal Payment, also We Accept Western Union or Similar transfer, and Bank Transfer.

How long will delivery take?

The time we need to prepare an order for shipping varies. We Use DHL / UPS / FedEx, And the normal Time is 3-4 working days

(Please allow 1-2 business days for processing)
How secure is shopping in the Online Shop? Is my data protected?

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What exactly happens after ordering?

Once you have checked out your order, you should receive an e-mail from PayPal confirming your payment, followed by an e-mail from us acknowledging your order. We aim to process and dispatch all orders within a couple of working days. Once we have dispatched your order, you will receive an e-mail confirming your order, along with an accompanying invoice..

Do I receive a Tracking Code for my order?

You will receive your tracking number in the Shipping Confirmation email when it becomes active on the courier’s website. This will usually take 1-2 working days after placing the order. If you have not received the email within this timeframe, make sure to check the spam or junk folders in your email account (sometimes the email may end up there).

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